Visited on a busy Sunday lunch for dim sum. It was a busy service but very well run and the staff were very kind and patient while we got to grips with the ordering system. This was our second visit for dim sum, so impressed was I with the first, and although I have not been anywhere else to compare, my own tastebuds and the high proportion of Chinese clientele tell me that the dim sum is excellent. The glam surroundings add to the occasion. I will definitely return, maybe to try the menu next time. We got away with a £53 tab for 3 with no alcohol which for me represents good value for money.
Very good food conveniently located just near Madam Tussaud staff very courteous, must try hot and sour soup and chicken in black bean sauce very good food.
Bustling atmosphere, many Chinese people eating here which is always a good sign, delicious dim sum, wide range of dishes, served up quickly, reasonable prices for excellent quality.
I had late lunch with my wife in this restaurant during our vacation in London (after Madame Tussards visit). The Dim Sum menu has variety of choice. The waiter/waitress is courtesy and good atmosphere in the restaurant. It is much better than typical Chinese food in the Chinatown.
I have visited Phoenix Palace with my partner twice and also with friends. The food is delicious. In particular the honey glazed ribs we’ve ordered every time as they are some of the best ribs I’ve ever eaten, they just melt in your mouth! The menu varies in price range and is extensive. It includes a tasty mix of traditional oriental dishes and also some more unusual options, perfect for any visitor. The staff are polite and attentive and the wait for food or service is never long, even when I’ve been there and the large dining area is full. Altogether, Phoenix Palace is a great restaurant and is one that I am already planning a return trip to!
Excellent Chinese food. Even you are hardly to have such amazing dim sum in HK nowadays. Will try to have birthday party there this year.
I was in Marylebone for 4 nights used trip advisor to find an Asian restaurant as I am a fan of Chinese and Thai food. I was a female alone and ate in this restaurant on 3 nights stunning food welcoming staff would highly recommend.
There are so many Chinese restaurants in London. This is one of the best ones with better quality of food and customer service. In general, many Chinese restaurants here don’t know what does customer service means but maybe they are not trying to be rude. You will feel a lots different here. The service is 100 percent better than most in Chinatown. The food in general is great, and especially recommend their dim sum.
Consistently good food. Really enjoyed it. Best dishes on the menu were the crispy duck, shredded beef and the noodles. Highly recommend making a reservation if you’re thinking of going on a weekend.
First time when we walked into the restaurant was just a coincidence --- a heavy rain stopped us so we went in and thought having something whatever just for a quick meal. But, when we looked at the menu we changed the mind and we really enjoyed food in the end. So we went back after the first experience and tried different food, and again we enjoyed very much, Atmosphere was also nice as well as the service. A bit pricey though, but worth for a wonderful meal.
The sheer size of the vast dining room - more than 200 covers - is proficiently deployed. Skilful positioning of screens and other dividers is augmented by ample space between tables, to achieve a sense of privacy yet within a busy convivial environment. Much of the food is traditional Chinese, but the extensive menu offers many intriguing choices. The portions are generous and tasty. The service is unfailingly swift, polite, and knowledgeable. The wine list includes some highly quaffable mid -priced selections, but also has fine rare options for the most refined palate.
This will be a short review as we didn't actually get to eat. Totally our fault that we went here by half chance after a lively day out at the football. We were seated quite efficiently and rapidly ordered a round of drinks. That is when it started to go a bit wrong for us. We were looking to have a decent meal at what you would call 'standard' prices. What we failed to do was notice the selection of fine fayre on the menu outside and the price tag on each dish. We probably should have noticed foie gras instead of prawn crackers, abalones instead of pork balls. But we didn't until we picked up the menus! It's now I come to the reason for the review. The waiter was very good with us 'over happy' out of towners after it became obvious that Phoenix was way out of our league. He saw the funny side of us trying to negotiate chips and curry sauce for a tenner each (drink included) and he wouldn't budge. He let us stay to finish our drinks and after a short period of further haggling we paid up gracefully and left after much merriment.
Having wandered into the Chinese quarter for a meal we were overwhelmed by the choice of restaurants. We decided the only thing for it was just to go into one and hope for the best. So glad we happened to go into the Phoenix Palace. The staff were so friendly and very very helpful, Dim Sums were to die for, I have never actually eaten anything so delicate and perfectly balanced. Duck with pancakes was nice and the Chilli crab crab and Singapore Noodles amazing. Cheapest meal we ate in 3 nights in London Excellent value for money
I have visited Phoenix Palace multiple times since discovering it's traditional dining room little over a year ago. Situated in an excellent location, a stones throw from the Baker Street tube station, it has transformed my idea of fine Chinese food. I have been attempting to eat my way through the menu which is no mean feat for a restaurant that serves over 300 dishes! This really means that there is something to be found for everyone here and the quality across the extensive menu certainly does not suffer. Recently I had Jellyfish and added it to my list of delicious foods that I never knew existed. I cannot recommend Phoenix Palace to anyone enough for any occasion. From family feasts, business/corporate meals and functions, romantic dates or just for catching up with friends this place gets my vote.
Central London is awash with Chinese restaurants, I believe some 400 in all. Most of them serve very poor quality fast food but occasionally you find something special – without having to go to Gerrard Street. The Phoenix Palace excels in just about everything – décor, service, choices and above all, outstanding cooking. I’m passionate about good Dim Sum. It has to be done right. The texture, colour, flavour, content and presentation are so important. Phoenix Palace has an outstanding selection, beautifully prepared, very well presented and extremely tasty. We chose five dim sum dishes including vegetable, meat and seafood. All were superb and perhaps rather a lot for a starter for three people but were excellent. We followed this with a beef chilli dish, a huge king prawn dish and some rice and noodles A huge and very satisfying meal. Outstanding in every respect. This has to be one of the best Chinese restaurants in Britain and is now a “must” on every visit to London